Refund policy

Refund Policy

Last Updated: May 9, 2025

We stand behind our food. If you're not satisfied with your order for any reason, you can request a refund within 3 days of receiving it, no returns necessary.

To start a refund, email us at daniel.richtand@gmail.com with your order number and a brief explanation of the issue. We’ll review it and do our best to make it right.

Damaged or Incorrect Orders

Please inspect your order upon delivery and contact us immediately if any item is missing, incorrect, or damaged. We'll evaluate the issue and offer a replacement or refund as appropriate.

Refund Processing

If your refund is approved, we’ll issue it to your original payment method within 10 business days. Keep in mind it may take additional time for your bank or credit card company to process and post the refund.

If it’s been more than 15 business days since we approved your refund and you haven’t received it, please contact us at daniel.richtand@gmail.com.